All orders from SvitKomfortu.bg are delivered by a licensed courier company — to your address or to a convenient courier office anywhere in the country.
Delivery methods
Courier to your address
We deliver directly to your home or workplace. The courier calls ahead to arrange a convenient time.
To your doorTo a courier office
Pick up your parcel from the nearest courier office (Econt/Speedy) at a time that suits you.
Lower priceLarge appliances
Air conditioners and heavy appliances are delivered by specialized transport or by our installation team.
Individual approachDelivery times and prices
| Delivery method | Delivery time | Price | Note |
|---|---|---|---|
| Courier to your address | 1–3 business days | Standard rates | Calculated automatically |
| To a courier office | 1–3 business days | Standard rates | Most economical option |
| Heavy appliances | 3–7 business days | Individual quote | Based on the team’s schedule |
* The exact price is shown in the cart after you enter a delivery address.
Order processing
Orders before 4:00 PM
We process and hand them to the courier the same business day.
Orders after 4:00 PM
We process and ship them the next business day.
Holidays
Orders placed on non-working days ship on the first business day.
Shipment tracking
Once your order has shipped, you’ll receive:
- 📩An email with a tracking number right after the parcel is handed to the courier.
- 🔗A tracking link for real-time tracking on the courier company’s website.
- 📞A call or SMS from the courier on the day of delivery.
Damaged or missing items
On receipt, be sure to inspect the parcel in the courier’s presence. Let us know if you find:
- ⚠️ A damaged product — visible signs of impact or broken packaging.
- ⚠️ Missing parts or accessories compared with the description.
- ⚠️ A mismatch — the wrong model or capacity was delivered.
Failed delivery
- 🔄 If you’re not home, a second attempt will be made the next day.
- 🏢 The parcel can be redirected to a courier office for personal pickup.
- ↩️ After 7 days at the office, the parcel is returned to us.
Contacts
Contact us
Phone
Address
6 Bozhur St., Varna 9000
Business hours
Mon–Fri: 09:00–18:00 | Sat: 09:00–14:00